Welcome to fixki.de. We take your privacy and data security seriously. This Privacy Policy explains how we collect, process, and protect your personal information when you use our AI-powered app-building platform. By using our services, you agree to the practices described below, which comply with the EU General Data Protection Regulation (GDPR) and applicable German data protection laws.
1. Information We Collect
- Account Information: Name, email address, and encrypted password.
- Usage Data: Interaction logs, created projects, saved preferences, and feature adoption metrics.
- AI Inputs & Outputs: Prompts, specifications, generated code, assets, and exported files.
- Technical Data: IP address, browser type, operating system, device identifiers, and connection diagnostics for performance and security monitoring.
2. How We Use Your Data
We process your data exclusively for the following purposes:
- Operating, training, and optimizing our AI algorithms to generate accurate and functional applications.
- Providing technical support, processing requests, and sending service-related notifications.
- Ensuring platform security, preventing fraud, detecting vulnerabilities, and mitigating threats.
- Analyzing usage patterns (typically anonymized) to develop new features and improve user experience.
- Complying with legal, tax, and regulatory obligations in Germany and the European Union.
3. AI & Data Privacy
- We do not use your inputs, prompts, or generated projects to train foundational AI models without your explicit, opt-in consent.
- AI processing is conducted via secure API endpoints from certified partners bound by strict Data Processing Agreements (DPAs) and confidentiality clauses.
- You may request permanent deletion of your projects and associated AI context data at any time via your dashboard or by contacting support.
4. Data Sharing with Third Parties
We never sell, rent, or trade your personal data. Disclosure is limited to:
- Essential service providers (cloud infrastructure, payment gateways, AI model APIs) operating under strict confidentiality and GDPR-compliant DPAs.
- Legal authorities if required by German or EU law, court order, or to protect our rights, safety, and property.
- Successor entities in the event of a merger, acquisition, or restructuring, with equivalent data protection guarantees.
5. Data Security & Protection
- All data in transit is secured using TLS 1.3+ encryption; stored data is encrypted at rest (AES-256).
- We enforce strict access controls (Least Privilege), regular security audits, and automated threat monitoring.
- Our architecture follows Privacy by Design and Security by Default principles aligned with European standards.
6. Your Rights (Under GDPR)
As a user within the European Economic Area, you have the right to:
- Access, correct, or update your personal data at any time.
- Request deletion of your data (“Right to be Forgotten”) or restrict its processing.
- Receive your data in a structured, machine-readable format or request direct transfer to another controller.
- Object to processing for specific purposes or withdraw previously given consent without affecting prior lawful processing.
- Lodge a complaint with a supervisory authority in Germany or your EU member of residence.
7. Cookies & Tracking Technologies
We use essential, functional, and analytical cookies to operate the platform, remember your preferences, and measure performance. You can manage or disable non-essential cookies via your browser settings or our consent banner. Disabling certain cookies may limit interactive features.
8. Data Retention
We retain your data only while your account remains active or as necessary to fulfill the purposes outlined above. Upon account deletion or purpose expiration, data is permanently erased or anonymized within 30 days, unless German statutory retention periods require longer storage.
9. Policy Updates
We may update this Privacy Policy to reflect technical, operational, or legal changes. Material modifications will be communicated via email or a prominent in-platform notice before they take effect. We encourage you to review this page periodically.
10. Contact Us
For inquiries, data subject requests, or to exercise your rights, please contact our Data Protection Team:
📧 Email: support@fixki.de
📍 Address: Brückenstraße 7115562 Rüdersdorf bei Berlin, Germany
⏱️ We respond to all formal requests within 14 days as required by GDPR.
By using fixki.de, you acknowledge and agree to this Privacy Policy. Thank you for trusting us with your data and creative work.